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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPI and budget targets within the Belgium Market by identifying and implementing opportunities for improvement and optimization across operations. This role creates significant impact by optimizing delivery networks, influencing stakeholders, and leading experiments in Belgium, operating in an onsite work arrangement. Key Responsibilities: - Own end-to-end network outcomes like on-time delivery and courier rejections, analyzing performance data to identify issues and implement effective solutions. - Manage budget accountability and drive cost optimization efforts (e.g., cost per order), using financial forecasting to ensure efficient delivery network operations. - Implement and administer operational configurations for courier fees and incentives, collaborating with central teams to optimize assignment logic and cost functions.
- 3+ years experience with data and analysis tools in a budget-ownership role, demonstrating success in driving operational targets. - Proficiency in using analytical tools for statistical and predictive modeling, with a strong ability to interpret large datasets for insights. - Excellent stakeholder management and communication skills to influence senior leaders and drive results across various teams and responsibilities.
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