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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPI and budget targets within the Belgium Market and identify opportunities for improvement and optimization. This role creates impact by using large data sets to draw conclusions and making swift decisions, operating out of Belgium in a hybrid work arrangement. Key Responsibilities: - Achieve network outcomes such as on-time delivery and courier rejections, leveraging data to meet KPIs and ensure efficient delivery operations. - Optimize delivery network costs by identifying and executing optimization efforts, using budget accountability to improve cost per order and onboarding. - Implement and administer operational configurations across courier fees and incentives, ensuring desired settings are maintained with central team support.
- 3+ years experience with data and analysis tools, demonstrating proven success in a budget-ownership role including forecasting functions. - Proficiency in analytical tools (statistical, predictive modeling) for identifying segmented network trends and deriving actionable insights. - Strong communication skills to influence key senior stakeholders, collaborating effectively to drive results and align priorities across teams.
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