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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee network KPIs and budget targets, ensuring efficient and optimized delivery operations across the Belgium market. This role critically impacts operational excellence by identifying and implementing improvements, working onsite in Belgium to enhance delivery network performance. Key Responsibilities: - Accountable for achieving network KPIs like on-time delivery and courier rejections, analyzing performance trends to drive continuous operational improvement outcomes. - Manage and optimize delivery network costs, including cost per order and onboarding, effectively utilizing budget forecasts to ensure financial efficiency and savings. - Implement and administer operational configurations for courier fees and incentives, ensuring efficient utilization and optimal assignment logic for network success.
- 3+ years experience with data and analysis tools, leveraging insights to make informed decisions and drive operational improvements effectively. - Proven success in budget-ownership roles, including forecasting functions, demonstrating strong financial acumen and cost optimization capabilities. - Excellent stakeholder management skills, influencing senior stakeholders and driving results in cross-functional areas to achieve desired business outcomes.
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