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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee and optimize our complex logistics network, ensuring smooth operations and strategic alignment across various regional teams. This role significantly impacts our delivery efficiency and customer satisfaction within the Belgium Market, operating in a hybrid capacity to manage both strategic planning and operational oversight. Key Responsibilities: - Drive network KPIs such as on-time delivery and undelivered orders, analyzing performance data to achieve continuous improvement and operational excellence. - Manage budget accountability for the delivery network, identifying and executing cost optimization initiatives to enhance cost per order and onboarding efficiency. - Implement and administer operational configurations for courier fees, incentives, and assignment logic, ensuring optimal network performance in Israel with central team support.
- 3+ years experience with data and analysis tools in a relevant domain, demonstrating core responsibility for data-driven insights. - Proven success in a budget-ownership role, including forecasting functions, with a track record of driving operational targets in a digital-first environment. - Excellent stakeholder management skills, demonstrating collaboration and communication to influence key senior stakeholders and drive results in cross-functional areas.
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