Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Scooter Courier to deliver orders to customers, ensuring timely and friendly service while representing our brand. This role creates impact in Utrecht by maintaining our high delivery standards and enhancing customer satisfaction in a hybrid work environment. Key Responsibilities: - Deliver customer orders accurately and on time using your own scooter, ensuring food arrives hot and fresh. Maintain a 98% on-time delivery rate to uphold customer trust. - Communicate proactively with customers about delays or issues, resolving problems with a friendly and solution-oriented approach. Reduce customer complaints by 20% through clear updates. - Maintain your scooter in safe working condition, performing pre-ride checks and reporting any issues promptly. Ensure 100% compliance with safety regulations to prevent accidents. - Follow a flexible weekly schedule, including at least one weekday and one weekend evening shift, planned one week in advance. Adapt to peak demand periods while balancing personal availability.
- Earn a gross hourly wage ranging from €7.81 to €15.89 based on age, including holiday allowance and holiday hours, paid fairly for every minute worked. - Keep 100% of any tips earned, providing direct financial rewards for excellent service. - Enjoy a flexible schedule tailored to your lifestyle, with shifts planned one week in advance for better work-life balance.
- Be at least 16 years old to meet legal and company age requirements for courier roles. - Provide your own scooter or e-bike for deliveries, ensuring it is in good working condition for safe operations. - Hold a valid driver’s license and commercial usage insurance if using a motorized vehicle, complying with local regulations.
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