Here is a 2-paragraph introduction for 11 Residential: 11 Residential is a dynamic property management company headquartered in Kirkland, Washington, with a growing portfolio of residential properties spanning Washington, Montana, Idaho, and California. Committed to providing an exceptional living environment for every resident, 11 Residential combines excellent customer service with ongoing innovation and state-of-the-art technology to foster seamless and effective communication across all of its communities. With a resident-first philosophy at the heart of everything it does, 11 Residential continuously seeks new and better ways to enhance the living experience for those who call its properties home. Whether through cutting-edge technology platforms or a dedicated and responsive team, 11 Residential remains steadfast in its mission to deliver the high standard of living and exceptional service that its residents deserve.
We're hiring a Maintenance Technician to ensure apartment homes and facilities are well-maintained and meet high standards for 11 Residential. This role involves responding to service requests, maintaining property appearance, and traveling to various sites in Seattle, Everett, and occasionally beyond. Key Responsibilities: - Complete general maintenance tasks, including service requests and unit turns, ensuring timely and quality repairs to meet or exceed property standards. - Respond to and resolve resident service requests for occupied units, minimizing callbacks and ensuring high customer satisfaction. - Conduct daily property walks to inspect building exteriors, parking lots, and common areas, identifying and addressing maintenance needs proactively.
- Competitive hourly wage ($24-$29) with a $500 monthly driving allowance and potential performance-driven bonuses. - Comprehensive benefits including medical, dental, vision insurance, and a 401(k) with a 4% company match. - Paid Time Off, tuition reimbursement, and a 30% employee rental discount.
- 2+ years of experience in property maintenance, general maintenance/construction, or a related field. - Experience using property maintenance software like HappyCo or similar tools, plus proficiency in Microsoft Office Suite. - Strong verbal and written communication skills with a high level of integrity and customer service orientation.