At Absolute Law Professional Corporation, we are committed to simplifying the legal process and ensuring that our clients are fully informed every step of the way. Our team of experienced professionals is dedicated to communicating complex legal concepts in a way that is easy to understand, so you can make informed decisions with confidence.
We are looking for a reliable and customer-focused Remote Live Chat Agent to provide real-time support to our clients via our online chat platform. In this role, you’ll be the first point of contact for customers seeking assistance, and you’ll play a key role in delivering a seamless and satisfying support experience—all from the comfort of your home. - Respond quickly and professionally to incoming customer chats. - Assist with inquiries related to products, services, orders, billing, and troubleshooting. - Handle multiple chats simultaneously while maintaining quality service. - Escalate complex issues to appropriate departments when needed. - Document all customer interactions accurately in the CRM system. - Follow up with customers when necessary to ensure issues are resolved.