Just Eat Takeaway

Lead Vendor Management Operations in Prenzlauer Berg


About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Lead Vendor Management & Operations to head a team responsible for operational management and development of Lieferando's logistics partners. This role significantly impacts Lieferando’s logistics performance, partner landscape, and network growth, operating in Berlin as a hybrid position. Key Responsibilities: - Own end-to-end operational management of external fleet partners, ensuring strong daily execution and high service quality across the network for optimal delivery. - Manage overall external fleet partner performance, identifying gaps, implementing improvement plans, and driving continuous enhancements in delivery reliability. - Track and report external fleet partner performance, risks, and opportunities to senior stakeholders, ensuring data-driven decisions and KPI transparency.

Job benefits

- Receive competitive compensation, including a €59 travel allowance, €90 Lieferando Pay credit monthly, and a 20% employer pension contribution. - Benefit from hybrid working, with three days in the Berlin-Kreuzberg office and two days working from home, offering flexibility. - Access an Urban Sports Club membership for work-life balance, fostering well-being and a fresh mindset in your daily routine.

Job requirements

- Possess strong professional experience in logistics, operations, and vendor management, ideally within a last-mile or marketplace environment. - Apply strong analytical skills in KPIs, performance management, and data-driven decision-making to optimize operational strategies effectively. - Demonstrate excellent communication and stakeholder management skills, collaborating effectively across commercial, operational, and technical functions.