Just Eat Takeaway

Lead Vendor Management & Operations in Berlin


About the company

Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.

Job description

We're hiring a Lead Vendor Management & Operations to lead the team responsible for the operational management and development of Lieferando's vendor logistics partners. This highly visible leadership role directly impacts Lieferando's logistics performance and growth, based in Berlin-Kreuzberg with hybrid work options available. Key Responsibilities: - Own end-to-end operational management of Lieferando’s external fleet partner portfolio, ensuring strong day-to-day execution and service quality across the network. - Drive continuous improvements in delivery quality and operational efficiency, identifying performance gaps and implementing structured improvement plans and corrective actions effectively. - Track and report external fleet partner performance, risks, and opportunities to senior stakeholders, utilizing data-driven insights to inform decision-making effectively.

Job benefits

- A competitive compensation package recognizing performance, complemented by a company pension scheme with a 20% employer contribution for financial security. - A permanent employment contract with hybrid working options: three days a week in our Berlin-Kreuzberg office and two days working from home, at your convenience. - Access to Urban Sports Club membership for well-being, enhancing work-life balance and fostering a fresh mind to optimize daily routine productivity.

Job requirements

- 5+ years experience in logistics, operations, or vendor management, with proven ability to lead and develop high-performing teams successfully. - Proficiency in performance management frameworks and data-driven decision-making, utilizing KPIs for effective operational oversight and continuous improvement. - Demonstrates excellent communication and stakeholder management skills, effectively collaborating across commercial, operational, and technical functions for success.