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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Last-mile operations manager to achieve network KPI and budget targets within the Belgium Market, ensuring efficient delivery operations and continuous improvement across teams. This role creates impact by identifying and implementing optimization opportunities, influencing stakeholders, and leading experiments to enhance network outcomes. Key Responsibilities: - Oversee network performance, ensuring on-time delivery rates are met and undelivered orders are minimized through continuous monitoring and strategic adjustments to achieve service excellence. - Manage delivery network budget, identifying cost optimization efforts like cost per order reduction and onboarding cost efficiency, implementing strategies to ensure financial targets are achieved. - Configure operational settings, including courier fees, incentives, and assignment logic, for the Israel market, optimizing utilization and cost functions to improve delivery network efficiency.
- 3+ years experience in operations management, leveraging data analysis to drive key performance indicators and achieve budget targets effectively. - Proficiency with data analysis tools like SQL, Python, or R and experience with complex network optimization platforms for efficient operational management. - Demonstrated strong communication and collaboration skills to influence senior stakeholders and drive cross-functional results in a dynamic operational environment.
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