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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPIs and budget targets in the Belgium Market, identifying and implementing opportunities for optimization. This role critically impacts delivery efficiency and cost-effectiveness for the entire network, operating within the Belgium market to ensure seamless service. Key Responsibilities: - Accountable for end-to-end network outcomes like on-time delivery, delivery times, and undelivered orders, ensuring service levels and customer satisfaction. - Identify and execute delivery network cost optimization efforts, managing budget accountability for metrics like cost per order to improve financial efficiency. - Leverage analytical tools (statistical, predictive modeling) to identify segmented network trends, share recommendations, and make data-driven network decisions.
- 3+ years experience with data and analysis tools, demonstrating proficiency in deriving actionable insights from complex datasets and operational metrics. - Proven success in a budget-ownership role, including forecasting functions, with a track record of driving operational targets in digital environments. - Excellent stakeholder management and strong communication skills to influence senior stakeholders and drive results in cross-functional areas effectively.
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