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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Last-mile operations manager to lead and optimize delivery network performance within the Belgium Market, ensuring efficient operations and continuous improvement across various teams. This role critically impacts overall network efficiency and customer satisfaction in Belgium, operating in an onsite work arrangement to manage complex logistics. Key Responsibilities: - Achieve network KPI & budget targets by investigating root causes of issues and trends, implementing optimizations to enhance operational efficiency and cost-effectiveness. - Manage operational configurations across courier fees, incentives, and assignment logic for Israel, ensuring optimal utilization and cost functions to improve delivery performance. - Leverage analytical tools for segmented, zone-level network insights and propose experiments, making data-driven decisions to continuously improve network outcomes like on-time delivery.
- 3+ years experience with data and analysis tools, demonstrating success in a budget-ownership role with forecasting functions in a digital-first environment. - Proficiency in leveraging analytical tools (statistical, predictive modeling) for deriving actionable insights, coupled with fast learning across complex network tools and technologies. - Strong communication and stakeholder management skills to influence senior stakeholders and drive results in areas outside immediate responsibility, challenging status quo effectively.
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