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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee network KPI and budget targets, ensuring efficient last-mile delivery operations across Belgium. This role impacts delivery network performance and cost optimization in Belgium, working onsite to implement and administer configurations. Key Responsibilities: - Achieve network KPI targets like on-time delivery and courier rejections by investigating root causes and identifying optimization opportunities for Belgium operations. - Manage budget accountability and identify cost optimization efforts, including courier fees and incentives, to reduce cost per order within the delivery network. - Implement and administer operational configurations across utilization and assignment logic, partnering with central teams to ensure optimal network performance and efficiency.
- 3+ years experience with data and analysis tools, utilizing them to derive actionable insights for operational improvements. - Proven success in a budget-ownership role, including forecasting functions, to drive operational targets and cost efficiencies. - Excellent stakeholder management skills, demonstrating the ability to influence key senior stakeholders and drive results in cross-functional areas.
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