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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Last-mile operations manager to oversee and optimize our delivery network, ensuring efficient and effective operations across various teams and markets. This role creates significant impact by driving key performance indicators and cost efficiencies within the delivery network, optimizing last-mile logistics for customers and couriers. Key Responsibilities: - Manage end-to-end network outcomes, including on-time delivery and courier rejections, by analyzing performance data to meet operational targets and enhance service quality. - Drive budget accountability and execute cost optimization initiatives, such as cost per order reductions, using financial analysis to achieve significant savings and improve profitability. - Implement and administer operational configurations for courier fees and assignment logic, collaborating with central teams to ensure optimal network performance and efficiency.
- 3+ years experience in data analysis and budget ownership, with a proven track record of driving operational targets in a digital-first environment. - Proficient in leveraging various data and analysis tools to derive actionable insights and make informed, data-driven decisions for network optimization. - Strong stakeholder management and communication skills, adept at influencing senior stakeholders and collaborating effectively to achieve cross-functional business objectives.
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