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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee network performance, identify optimization opportunities, and drive strategic improvements across our delivery ecosystem. This role critically impacts efficiency and customer satisfaction within the Belgium Market, requiring an onsite presence to manage dynamic operational challenges. Key Responsibilities: - Achieve network KPIs and budget targets by investigating root causes and implementing optimization strategies to enhance delivery efficiency and cost-effectiveness. - Configure and administer operational settings, including courier fees and assignment logic for specific regions like Israel, ensuring optimal network performance and resource allocation. - Lead and analyze network experiments using analytical tools and predictive modeling, proposing data-driven recommendations to improve outcomes and operational processes.
- Possess 3+ years experience in leveraging data and analytical tools to derive actionable insights and solve complex operational challenges effectively. - Demonstrate proven success in a budget-ownership role, including forecasting functions, to manage and optimize delivery network costs efficiently. - Exhibit strong stakeholder management skills to influence cross-functional teams and drive results in areas beyond direct responsibility, ensuring project success.
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