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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPI & budget targets within the Belgium Market, identifying and implementing optimization opportunities across teams. This role drives operational excellence and cost efficiency, significantly impacting delivery performance across Belgium through onsite management and strategic decision-making. Key Responsibilities: - Accountable for network outcomes such as on-time delivery and courier rejections, ensuring efficient and timely operations to meet critical performance indicators. - Manage budget accountability and identify cost optimization efforts, utilizing forecasting functions to achieve significant reductions in cost per order and onboarding expenses. - Implement and administer operational configurations, including courier fees and assignment logic, to optimize network utilization and improve overall delivery efficiency.
- 3+ years experience in leveraging data and analysis tools, demonstrating proven success in budget ownership and forecasting functions. - Bachelor's Degree or equivalent in quantitative fields like Business, Engineering, Operations, or Technology, along with strong analytical and problem-solving abilities. - Excellent stakeholder management and communication skills to influence senior leaders and drive results across various cross-functional teams.
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