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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Last-mile operations manager to oversee and optimize delivery network performance, ensuring efficient operations and meeting key performance indicators across various markets. This role critically impacts customer satisfaction and operational efficiency by identifying improvement opportunities, managing budgets, and implementing strategic changes in Belgium. Key Responsibilities: - Drive end-to-end accountability for network outcomes like on-time delivery and courier rejections, analyzing performance metrics to maintain service levels and achieve operational excellence. - Optimize delivery network costs through budget accountability and execution of cost-saving initiatives, utilizing forecasting data to enhance financial efficiency and operational sustainability. - Leverage advanced analytical tools to identify zone-level network trends and insights, proposing and leading experiments to continuously improve network performance and make data-driven decisions.
- 3+ years experience in data-driven operational roles, demonstrating success in managing budgets and driving performance within digital-first environments. - Proficiency in utilizing advanced data analysis tools and statistical modeling to derive actionable insights and support strategic decision-making processes. - Strong communication and stakeholder management skills, with proven ability to influence senior stakeholders and drive results in cross-functional settings.
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