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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key & Strategic Account Manager to manage and perform key account management activities for selected Grocery & Retail Key Accounts. This role creates significant market impact by expanding our delivery services in grocery, disrupting the market, and securing customer and partner loyalty within Switzerland in an onsite capacity. Key Responsibilities: - Manage and build strong relationships with a portfolio of key grocery and retail accounts, including major supermarket chains, to ensure business continuity and optimal customer satisfaction. - Lead the onboarding and training processes for new and existing stores, actively performing troubleshooting to enhance operational efficiency and partner integration. - Develop and implement comprehensive account plans for key accounts, focusing on expansion potential, marketing activities, and improving customer experience.
- Competitive compensation package including a base salary starting at CHF 85,000, complemented by a 30% quarterly incentive model. - Grow professionally through clear career paths, comprehensive training, and continuous learning resources for skill development.
- Exhibit a proven track record managing strategic accounts within retail, gastronomy, or other service-oriented industries. - Proficient in G-Suite, Salesforce or CRM tools, reporting tools, and AI-tools (Gemini, Claude) for efficient operations. - Demonstrate strong communication, social, and networking skills, coupled with a high level of reliability and responsibility.
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