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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key & Strategic Account Manager to manage and perform key account management activities for selected Grocery & Retail Key Accounts, contributing to optimal customer satisfaction and commercial targets. This role directly impacts market disruption and customer loyalty within the rapidly growing grocery delivery segment in Switzerland, operating onsite. Key Responsibilities: - Managing and building relationships with a portfolio of key accounts in grocery & retail segment (e.g. big supermarket chains), to ensure the continuation of business and customer satisfaction. - Developing and implementing account plans for the own key account(s) including expansion potential, Marketing activities and increasing of customer experience. - Preparing, explaining and following-up on management reports (i.e. on sales performance), in line with requirements, to drive informed decision-making.
- Base salary of CHF 85'000.- (70%) plus a quarterly incentive model (30%) provides a competitive and performance-driven compensation package. - Paid General Abonnement (GA) for SBB and travel expenses, along with meal benefits via Just Eat Pay Allowance, ensures convenient and supported commuting and daily sustenance. - Access to comprehensive learning & development resources and clear career development opportunities fosters continuous professional growth and advancement within the company.
- 3+ years experience managing strategic/enterprise accounts in retail, gastronomy, or service-oriented industries, demonstrating expertise in key account development. - Proficiency with G-Suite, Salesforce or other CRM Tools, Reporting Tools, and AI-Tools (Gemini, Claude, etc.) is essential for effective account management and data analysis. - High communication, social, and networking skills combined with a strong sense of reliability and responsibility are crucial for building trust and successful partner relationships.
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