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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key & Strategic Account Manager to manage and perform key account management for selected Grocery & Retail Key Accounts. This role contributes to optimal customer satisfaction and helps Just Eat expand its delivery services in Switzerland, operating in a hybrid mode. Key Responsibilities: - Cultivate strong relationships with key grocery and retail accounts, utilizing negotiation skills and strategic planning to ensure business continuation and high customer satisfaction. - Execute comprehensive onboarding and training for new and existing stores, leveraging troubleshooting expertise to optimize their utilization of Just Eat Takeaway solutions. - Drive account growth by developing and implementing tailored account plans, focusing on expansion potential and marketing activities to enhance customer experience.
- Receive a competitive compensation package starting at CHF 85'000.- annually, comprising a 70% base salary and a 30% quarterly incentive model. - Benefit from flexible travel with a paid General Abonnement (GA) for SBB and covered travel expenses, fostering work-life balance and efficient commuting. - Access comprehensive learning and development resources to support continuous professional growth, including clear career development opportunities and advancement paths.
- Possess extensive experience (X+ years) in managing strategic or enterprise accounts within the retail, gastronomy, or service-oriented industry sectors. - Demonstrate proficiency with digital tools such as G-Suite, Salesforce or other CRM systems, reporting tools, and advanced AI-Tools like Gemini or Claude. - Exhibit strong communication, social, and networking skills crucial for building trusted relationships and collaborating effectively within a dynamic, team-oriented environment.
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