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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key & strategic account manager to manage key account management activities for selected Grocery & Retail Key Accounts and contribute to optimal customer satisfaction. This role drives market disruption and secures customer loyalty, operating onsite within Just Eat Switzerland in a dynamic, rapidly expanding grocery delivery segment. Key Responsibilities: - Manage and build relationships with a portfolio of key grocery & retail accounts to ensure business continuation and high customer satisfaction. - Develop and implement comprehensive account plans, including expansion strategies, marketing activities, and customer experience improvements. - Lead or participate in negotiations with key accounts, preparing proposals for potential partner contracts and advising on optimal use of JETs solutions and offerings.
- Compensation package starts at CHF 85'000.- annually, consisting of 70% base salary and a 30% quarterly incentive model. - Enjoy a paid General Abonnement (GA) for SBB and cover for travel expenses, alongside a generous pension plan with 65% employer contribution. - Benefit from clear career development opportunities, regular team events, and access to comprehensive learning and development resources.
- 0+ years experience managing strategic/enterprise accounts within the retail, gastronomy, or service-oriented industries. - Proficient in G-Suite, Salesforce, or other CRM tools, combined with reporting tools and experience using AI-tools like Gemini or Claude. - Exhibit high communication, social, and networking skills, demonstrating reliability and responsibility in building trusted relationships with partners.
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