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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key & Strategic Account Manager to manage and perform key account activities for selected Grocery & Retail Key Accounts, ensuring optimal customer satisfaction. This role is crucial for expanding our delivery services and securing market leadership within the grocery segment. This role drives significant impact by building strong relationships and implementing strategic account plans with major grocery chains in Switzerland, operating onsite to develop this segment. Key Responsibilities: - Managing and building relationships with a portfolio of key accounts in grocery & retail segment (e.g. big supermarket chains) to ensure business continuation and customer satisfaction. - Developing and implementing account plans for key accounts, including expansion potential, marketing activities, and increasing customer experience. - Leading or participating in negotiations with key accounts and preparing contract proposals for potential partners to drive growth and secure partnerships.
- Compensation package starts at CHF 85'000.- base salary (70%) plus quarterly incentive model (30%), offering competitive financial rewards. - Paid General Abonnement (GA) for SBB and travel expenses, along with professional equipment, ensures flexible mobility and work efficiency. - Career Development Opportunities, generous pension plan with 65% employer contribution, and access to comprehensive training resources support continuous growth.
- Proven track record managing strategic/enterprise accounts in retail, gastronomy, or service-oriented industry, demonstrating core responsibility in client retention and growth. - Technical skills include G-Suite, Salesforce or other CRM Tools, Reporting Tools, and AI-Tools like Gemini/Claude for data management and strategic insights. - Requires very high communication, social, and networking skills, coupled with a high level of reliability and responsibility, to build trust with partners.
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