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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key & Strategic Account Manager to manage and develop relationships with key Grocery & Retail accounts, ensuring customer satisfaction and achieving commercial targets across teams. This role creates impact by disrupting the market and securing loyalty for Just Eat, directly influencing growth in grocery delivery within Switzerland through onsite client engagement. Key Responsibilities: - Manage and build relationships with a portfolio of key accounts in the grocery & retail segment (e.g. big supermarket chains) to ensure continuation of business and customer satisfaction, achieving retention KPIs. - Onboard and train new and existing stores, including troubleshooting technical issues, to ensure seamless integration of JET's solutions and optimize partner performance. - Develop and implement account plans for key accounts, encompassing expansion potential and marketing activities, to drive customer experience and increase market share.
- Our compensation package starts at CHF 85'000.- comprising a 70% base salary and a 30% quarterly incentive model, complemented by a generous pension plan with 65% employer contribution. - Enjoy flexibility with a paid General Abonnement (GA) for SBB and travel expenses, alongside professional equipment including a business laptop and company mobile phone for convenience. - Benefit from clear career development opportunities with defined growth paths, access to comprehensive training resources, and regular engaging team-building activities.
- Possess a proven track record of 3+ years managing strategic/enterprise accounts within the retail, gastronomy, or a service-oriented industry, demonstrating a high level of responsibility. - Exhibit technical proficiency with G-Suite, Salesforce or other CRM Tools, Reporting Tools, and AI-Tools like Gemini or Claude, enabling efficient data analysis and client management. - Demonstrate exceptional communication, social, and networking skills, along with a client-focused approach and agile mindset, to build trust and navigate rapidly evolving business landscapes.
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