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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key & Strategic Account Manager to manage and perform key account management activities for selected Grocery & Retail Key Accounts. This role creates impact by achieving commercial targets and optimizing customer satisfaction within the rapidly growing grocery delivery segment, specifically in Switzerland, working in an onsite capacity. Key Responsibilities: - Manage and build relationships with a portfolio of key accounts in the grocery & retail segment to ensure business continuation and customer satisfaction outcomes. - Onboard and train new and existing stores including troubleshooting processes to support partner success and operational efficiency. - Develop and implement account plans for key accounts, including marketing activities and expansion potential, and lead negotiations for new contracts to drive growth.
- Compensation package starts at CHF 85,000, consisting of 70% base salary and 30% quarterly incentive model. - Paid General Abonnement (GA) for SBB and travel expenses, along with Just Eat Pay Allowance for meal benefits. - Access to comprehensive training resources and clear career development opportunities for professional growth and advancement.
- 3+ years experience managing strategic/enterprise accounts in retail, gastronomy, or a service-oriented industry. - Proficiency with G-Suite, Salesforce or other CRM Tools, Reporting Tools, and AI-Tools like Gemini and Claude is required. - Demonstrate very high communication, social, and networking skills, coupled with reliability and responsibility to build trust with partners.
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