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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key & Strategic Account Manager to manage and perform key account management activities for selected Grocery & Retail Key Accounts and ensure optimal customer satisfaction. This role creates significant impact by expanding delivery services in the grocery sector, disrupting the market, and contributing to growth from our Zurich office, working onsite. Key Responsibilities: - Managing and building relationships with a portfolio of key grocery & retail accounts (e.g., supermarket chains), to ensure business continuation and customer satisfaction. - Leading or participating in negotiations with key accounts and preparing contract proposals for potential partners to secure advantageous business agreements. - Advising key accounts on optimal utilization of JET's solutions and offerings, including Discounts, Deals, and Stamp Cards, to maximize their engagement and success.
- Our compensation plan begins at CHF 85,000, consisting of a 70% base salary and a 30% quarterly incentive model based on achieving set targets. - We offer a paid General Abonnement (GA) for SBB and cover travel expenses, providing flexible commuting options and ensuring work-life balance for our employees. - Employees receive comprehensive career development opportunities and access to extensive learning and development resources to foster professional growth and continuous skill enhancement.
- Proven track record managing strategic/enterprise accounts for 3-5 years within the retail or gastronomy sector, demonstrating ability to meet and exceed commercial targets. - Technical proficiency with CRM tools like Salesforce, G-Suite applications, various reporting platforms, and modern AI-tools such as Gemini or Claude for data analysis. - Exceptional communication, social, and networking skills, coupled with a high level of reliability and responsibility, crucial for building and maintaining strong client relationships.
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