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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key account operations associate to drive operational excellence across Just Eat Takeaway.com's highest-volume partners, strategically integrating across commercial, product, and market teams. This role creates significant impact by ensuring partners meet delivery standards and leading technology deployments, operating in a hybrid work arrangement, to deliver results that matter to our customers. Key Responsibilities: - Own day-to-day operational relationships with key local brands, attend partner QBRs, and represent logistics performance, implementing operational improvement plans using established metrics. - Partner with market account management teams to improve understanding of logistics performance, managing escalations effectively, and ensuring commercial teams are operationally aligned. - Lead in-market deployment of new technology and features, partnering with local commercial and operations teams to drive adoption, achieving specific market penetration goals.
- 3+ years experience in a commercial management role, demonstrating capabilities in strategy, P&L ownership, or finance management. - Proficient in analytical tools like Excel for developing business cases, and adept at managing complex projects involving multiple stakeholder groups. - Outstanding verbal and written communication skills to effectively convey complex concepts and influence diverse cross-functional teams and stakeholders.
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