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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key account operations associate to drive operational excellence across JET's highest-volume partners, ensuring consistent delivery standards and performance. This role combines strategic relationship management with hands-on problem-solving, partnering with commercial, product, and market teams to deliver crucial results. Key Responsibilities: - Own daily operational relationships with key local brands like McDonald's, represent logistics performance in QBRs, driving operational improvement plans. - Partner with market account management to enhance logistics performance understanding, ensuring escalations are managed and teams are operationally aligned. - Lead in-market deployment of new technology and features like NFC, partnering with commercial and ops teams to drive adoption and usage.
- 3+ years experience in commercial management, overseeing strategy, P&L ownership, or financial responsibilities effectively. - Demonstrated experience with independent contractor models; asset if in on-demand delivery or supply chain operations. - Strong analytical skills to develop business cases, compare options, create recommendations, and prioritize complex problems.
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