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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key account operations associate to drive operational excellence for highest-volume partners, ensuring top-tier delivery standards and tech deployment. This role creates significant impact by combining strategic relationship management with problem-solving, delivering results through a hybrid work arrangement. Key Responsibilities: - Owns day-to-day operational relationships with key local brands, attending partner QBRs and representing logistics performance and improvement plans. - Partners with market account management teams to enhance logistics understanding, ensuring escalations are managed and commercial teams are operationally aligned. - Leads in-market deployment of new technology and features, collaborating with local commercial and ops teams to drive adoption and success.
- Experience in a commercial management role, such as strategy, P&L ownership, or finance, demonstrating core responsibility levels. - High preference for direct experience with independent contractor models and working within on-demand delivery or supply chain sectors. - Outstanding communication skills, both verbal and written, essential for effectively conveying complex concepts to diverse stakeholders.
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