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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key account operations associate to drive operational excellence across our highest-volume partners, ensuring seamless integration and performance within our logistics network. This role creates significant impact by optimizing delivery standards and deploying new technologies for strategic accounts onsite, directly enhancing customer satisfaction and operational efficiency. Key Responsibilities: - Own day-to-day operational relationships with key local brands like McDonald's, representing logistics performance and driving improvement plans in partner QBRs. - Lead in-market deployment of new technology and features, partnering with local commercial and operations teams to achieve high adoption rates and optimize delivery processes. - Conduct partner visits and execute local test-and-learn initiatives to resolve operational issues, utilizing existing communication levers and operational insights for tangible improvements.
- 3+ years experience in commercial management, such as strategy or P&L ownership, with a strong background in analytical problem-solving and financial acumen. - Proven ability to manage complex projects with multiple global stakeholders, leveraging strong organizational skills and technical understanding for successful deployments. - Exceptional verbal and written communication skills to articulate complex strategies, collaborate with cross-functional teams, and influence stakeholders at all organizational levels.
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