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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key Account Manager to manage key accounts in Grocery & Retail, ensuring customer satisfaction and supporting business growth. This role expands delivery services and market presence in Grocery & Retail in Switzerland, operating in a hybrid mode. Key Responsibilities: - Manage and build strong relationships with a portfolio of key grocery & retail accounts (e.g., big supermarket chains) to ensure business continuation and high customer satisfaction. - Onboard and train new and existing stores, including troubleshooting, while developing and implementing account plans to increase customer experience. - Lead negotiations with key accounts, preparing contract proposals and management reports to advise on optimal use of JET's solutions and offerings effectively.
- Compensation starts at CHF 85'000.- (70% base, 30% quarterly incentive), with generous occupational retirement benefits covering 65% of BVG. - Benefit from a paid General Abonnement (GA) for SBB and covered travel expenses, plus Just Eat Pay Allowance for meals, promoting flexibility. - Access clear career development opportunities and comprehensive learning resources, ensuring continuous professional growth and advancement.
- Proven experience (2+ years) managing strategic/enterprise accounts in retail, gastronomy, or service industries, demonstrating core responsibility. - Proficient in G-Suite, Salesforce/CRM tools, reporting tools, and AI-Tools (Gemini, Claude), demonstrating strong digital/tech savviness effectively. - Exhibit strong communication, social, and networking skills, with high reliability and responsibility, crucial for building trust with partners.
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