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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key Account Manager to strategically manage and grow selected Grocery & Retail Key Accounts, ensuring optimal customer satisfaction and achieving commercial targets. This role significantly impacts market disruption and secures customer loyalty in Switzerland, working in a hybrid arrangement to accelerate grocery delivery growth. Key Responsibilities: - Actively manage and cultivate strong relationships with a key grocery & retail account portfolio, utilizing CRM systems to drive business continuity and satisfaction outcomes. - Develop and meticulously implement comprehensive account plans, incorporating expansion potential and marketing strategies to enhance overall customer experience and revenue. - Lead or actively participate in high-stakes negotiations with key partners, preparing compelling contract proposals to secure mutually beneficial agreements and foster growth.
- Competitive compensation package starting at CHF 85'000.-, including a 70% base salary plus a 30% quarterly incentive model for performance. - Benefit from a paid General Abonnement (GA) for SBB and reimbursed travel expenses, promoting flexible commuting and work-life balance for all employees. - Access comprehensive learning and development resources with clear career progression paths, alongside regular team events designed to foster growth and collaboration.
- Demonstrate 3+ years of proven experience managing strategic accounts within retail, gastronomy, or service-oriented industries, driving significant commercial growth. - Possess strong technical proficiency in G-Suite, Salesforce, or other CRM tools, alongside reporting and AI platforms like Gemini, to optimize account strategies. - Exhibit exceptional communication, social, and networking abilities, building trust and reliable partnerships with key clients while delivering on responsibilities.
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