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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key & Strategic Account Manager to manage key account management activities for selected Grocery & Retail Key Accounts, ensuring commercial targets are achieved and customer satisfaction is optimal. This role creates significant impact by disrupting the grocery delivery market and winning customer loyalty, specifically located in Switzerland and working in an onsite capacity. Key Responsibilities: - Manage and cultivate relationships with a portfolio of key grocery and retail accounts, ensuring business continuity and high customer satisfaction through proactive engagement. - Develop and execute strategic account plans for key accounts, including expansion, marketing activities, and customer experience improvements to drive growth. - Prepare detailed management reports on sales performance, participate in contract negotiations, and provide optimal advice on JET's solutions and offerings.
- Compensation package starts at CHF 85'000.- (70% base salary + 30% quarterly incentive model), covering a generous pension plan (65% employer contribution). - Paid General Abonnement (GA) for SBB and travel expenses are provided, offering support for daily commuting and professional travel needs. - Access comprehensive learning & development resources and clear career development opportunities, fostering continuous professional growth within the company.
- 5+ years experience managing strategic/enterprise accounts within the retail, gastronomy, or a service-oriented industry with proven results. - Proficiency with G-Suite, Salesforce or other CRM tools, various reporting tools, and AI tools such as Gemini or Claude for data analysis. - Demonstrate very high communication, social, and networking skills, coupled with reliability and responsibility, to build trust with partners.
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