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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key Account Manager to manage and perform key account management activities for selected Grocery & Retail Key Accounts. This role contributes to optimal customer satisfaction and achieves set commercial targets in Switzerland, working in an onsite capacity. Key Responsibilities: - Managing and building relationships with a portfolio of key accounts in grocery & retail segment (e.g. big supermarket chains), to ensure the continuation of business and customer satisfaction. - Onboarding & Trainings of new and existing stores including Troubleshooting, improving partner efficiency and satisfaction. - Developing and implementing account plans for the own key account(s) including expansion potential, Marketing activities and increasing of customer experience.
- Base salary of CHF 85,000 annually, complemented by a quarterly incentive model contributing an additional 30% to total compensation. - Enjoy flexible travel with a paid General Abonnement (GA) for SBB and reimbursement of all related travel expenses. - Advance your career with access to comprehensive training resources and clear paths for professional growth and advancement.
- 3+ years experience managing strategic/enterprise accounts in retail, gastronomy, or a service-oriented industry with a focus on achieving commercial targets. - Proficiency in G-Suite, Salesforce or other CRM tools, and Reporting Tools, including familiarity with AI-Tools like Gemini or Claude. - Possess strong communication, social, and networking skills to build trust and ensure reliability and responsibility in client interactions.
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