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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Key & Strategic Account Manager to manage and perform key account management activities for selected Grocery & Retail Key Accounts, contributing to optimal customer satisfaction. This role creates significant market impact by expanding grocery delivery services and building strong partner relationships in Switzerland, operating in an onsite work arrangement. Key Responsibilities: - Build and maintain relationships with major grocery and retail accounts, ensuring business continuity and fostering high customer satisfaction within the portfolio. - Develop and execute comprehensive account plans, integrating marketing activities and customer experience strategies to maximize expansion potential and achieve targets. - Lead negotiations and prepare contract proposals for new partners, utilizing strong communication and networking skills to secure favorable agreements and drive growth.
- Our compensation package starts at CHF 85,000 annually, comprising a 70% base salary and a 30% quarterly incentive model for performance-based earnings. - Enjoy a paid General Abonnement (GA) for SBB and cover all travel expenses, enhancing personal mobility and supporting work-related commutes. - Access comprehensive learning and development resources alongside clear career development opportunities, fostering continuous professional growth and advancement within the company.
- Proven track record managing 3+ years strategic/enterprise accounts in retail or gastronomy or a service-oriented industry, demonstrating consistent target exceedance. - Proficiency with G-Suite, Salesforce or other CRM tools, Reporting Tools, and AI-Tools like Gemini or Claude, for efficient data management and analysis. - Exhibit high communication, social, and networking skills for effective relationship building and trustworthy interactions, crucial for client advocacy and team collaboration.
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