Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Junior CRM Specialist to own end-to-end execution across local partner channels, driving the CRM agenda and elevating communication with restaurant partners. This role creates significant impact by building and deploying localized marketing campaigns from our Berlin-Kreuzberg office in a hybrid work arrangement. Key Responsibilities: - Build, schedule, and deploy localized B2B marketing, operational, and lifecycle campaigns across Email, WhatsApp, and automated journeys using Salesforce Marketing Cloud. - Manage on-site partner channels by executing pop-up banners, articles, and other content types across the Partner Hub and Knowledge Centre to enhance partner engagement. - Use data tools like Tableau, Salesforce, and Google Sheets to extract performance insights, track campaign metrics, and continuously optimize partner communications for better results.
- Competitive compensation package that includes an open feedback culture with regular performance reviews and a company pension scheme with a 20% employer contribution. - Enjoy a hybrid work model allowing three days in the Berlin-Kreuzberg office and two days working from home, ensuring flexibility and work-life balance. - Receive a monthly travel allowance of €59 and a €90 monthly Lieferando Pay credit, alongside an Urban Sports Club membership for well-being.
- Hands-on experience executing email or messaging campaigns within Salesforce Marketing Cloud (or similar enterprise CRM platforms) is essential for this role. - Solid data handling skills, with the ability to use Tableau, Salesforce reporting, or Google Sheets to monitor campaign performance and draw actionable insights. - Exceptional organizational skills with the ability to manage campaign timelines, prioritize ad-hoc requests, and maintain high delivery standards effectively.
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