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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to lead strategic direction and network optimization across the Belgium market, fostering collaboration within the Logistics team and with global teams. This role enhances delivery services and maximizes volume through data-driven excellence, creating a best-in-class experience for customers, partners, and couriers in Belgium, working onsite. Key Responsibilities: - Lead delivery service execution, optimizing costs while ensuring high performance for all partners by focusing on efficiency and quality. - Establish operational excellence standards, promoting continuous improvement and a safety-focused culture through risk identification and mitigation strategies. - Drive courier engagement programs to enhance loyalty and gather insights, and collaborate with partners to support new brand opportunities and best practices.
- 8+ years experience in leading large-scale strategic programs within dynamic delivery or logistics contexts, driving significant operational improvements. - Proficiency in data analysis tools and strategic planning methodologies to simplify complex information and generate clear, actionable insights. - Demonstrated ability to influence stakeholders and navigate ambiguity, fostering a culture of continuous improvement and proactive problem-solving.
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