COASTAL Orange Beach is a recently opened, one-of-a-kind beachfront destination and the only beach front restaurant in Orange Beach, Alabama, offering an unbeatable combination of great food, live music, and breathtaking views of the Gulf of Mexico. Perfectly situated in the heart of Orange Beach, COASTAL delivers an unforgettable experience for families, couples, and visitors seeking the best sunsets the Alabama Gulf Coast has to offer. From dining in the family-friendly restaurant and unwinding with a signature cocktail at the COASTAL Beach Bar, to enjoying a bit of retail therapy at the COASTAL Store, there is something for everyone at this vibrant waterfront destination. With warm hospitality and an incredible atmosphere, COASTAL Orange Beach invites every guest to sit back, take in the view, and experience the very best of coastal living.
We're hiring a Front of House Manager to lead all front-of-house operations during high-volume service, ensuring exceptional guest experiences and team performance. This role creates impact by maintaining service standards, resolving guest concerns, and driving team accountability in a fast-paced coastal restaurant setting at Coastal Orange Beach, AL, USA and onsite. Key Responsibilities: - Lead and actively manage all front-of-house operations during service, ensuring smooth execution and exceptional guest experiences in a high-volume restaurant environment. - Maintain a strong floor presence, continuously observing service flow, guest interactions, and team performance to ensure alignment with company standards. - Handle guest concerns and conflict resolution, including high-pressure and alcohol-related situations, with professionalism and sound judgment to uphold guest satisfaction.
- Starting salary of 60000 USD per year with quarterly bonus opportunities for exceptional performance and operational impact. - Flexible scheduling with structured shifts, including nights, weekends, and holidays, to accommodate work-life balance. - Opportunities for professional growth through leadership development programs and on-the-job training in restaurant management.
- 3 to 5 years of experience as a Front-of-the-House Manager in a full-service restaurant, with a focus on high-volume environments. - ServSafe Manager Certification or willingness to obtain it, along with intermediate computer and scheduling system knowledge. - Strong leadership and team management skills, demonstrated through direct supervision of 30+ front-of-house team members per shift.
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