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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPI & budget targets within the Belgium Market, fitting into a team focused on continuous improvement and optimization of logistics. This role creates impact by identifying and implementing opportunities for improvement, influencing stakeholders across the business, and supporting logistics projects in Belgium with an onsite work mode. Key Responsibilities: - Achieve network outcomes by rigorously monitoring KPIs like on-time delivery and courier rejections, ensuring optimal performance and service quality. - Optimize delivery network costs through budget accountability and execution of cost reduction efforts, achieving financial targets and efficiency gains. - Implement and administer operational configurations for courier fees and incentives, ensuring effective network operations with central team support.
- 3+ years experience in leveraging data and analysis tools to derive actionable insights for operational improvement and optimization efforts. - Proven success in budget ownership, including forecasting functions, with a track record of driving operational targets in a digital-first environment. - Excellent stakeholder management skills demonstrated by driving results in cross-functional areas and influencing senior leadership effectively.
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