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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee network KPIs and budget targets, ensuring efficient operations and cross-functional alignment within the Belgium market. This role critically impacts delivery efficiency and cost optimization, influencing stakeholders globally and locally, operating onsite in Belgium for optimal performance. Key Responsibilities: - Manage network performance metrics like on-time delivery and courier rejections, analyzing data to identify root causes and implement solutions for continuous improvement. - Optimize delivery network costs per order and onboarding, managing budgets and identifying efficiency opportunities to achieve financial targets. - Configure and administer operational settings for courier fees, incentives, and assignment logic, ensuring optimal utilization and cost-effectiveness in Israel.
- Possess 3+ years of experience in data analysis and utilizing analytical tools to derive actionable insights and support strategic decisions. - Demonstrate proven success in budget ownership, including forecasting, and a strong track record of driving operational targets within a digital-first environment. - Exhibit excellent stakeholder management and strong communication skills to effectively influence senior stakeholders and align priorities across departments.
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