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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee network KPIs and budget targets, ensuring operational excellence across the delivery ecosystem. This role creates impact by optimizing delivery outcomes and supporting logistics projects within the Belgium market, operating onsite. Key Responsibilities: - Manage network outcomes by analyzing on-time delivery, undelivered orders, and courier rejections to achieve performance targets and enhance service quality. - Optimize delivery network costs, including cost per order and onboarding, through budget accountability and execution of optimization efforts to improve financial efficiency. - Administer and implement operational configurations for courier fees, incentives, and assignment logic with central team support to ensure efficient network functionality.
- Gain 3+ years of experience utilizing data and analysis tools in an operational environment to derive insights and inform strategic decisions. - Demonstrate proven success in a budget-ownership role, including proficiency in forecasting and managing financial resources to meet operational targets. - Exhibit a strong track record of successfully driving and achieving operational targets, preferably within a dynamic digital-first business environment.
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