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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPI & budget targets within the Belgium Market, ensuring efficient operations across various teams. This role drives operational excellence and optimization, creating significant impact in Belgium by managing delivery operations and supporting logistics projects. Key Responsibilities: - Account for network outcomes like on-time delivery and courier rejections, analyzing trends to optimize delivery performance and customer satisfaction. - Identify and execute delivery network cost optimization efforts, managing budget accountability to achieve efficient cost per order and onboarding costs. - Evaluate potential changes and implement desired configurations for courier fees and incentives, ensuring operational effectiveness and stakeholder alignment.
- 3+ years experience with data and analysis tools, demonstrating success in budget ownership and operational target achievement. - Proficiency in data analysis tools, predictive modeling, and network tools to derive actionable insights for operational improvements. - Strong stakeholder management skills to drive results, effectively influencing senior stakeholders and challenging the status quo for positive change.
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