No login required - apply immediately
Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPI and budget targets in Belgium, investigating root causes and implementing delivery operation improvements. This role creates significant impact by optimizing delivery efficiency and cost-effectiveness, influencing stakeholders in a dynamic, fast-paced operational environment. Key Responsibilities: - Drive end-to-end accountability for network outcomes such as on-time delivery and courier rejections, utilizing data analysis to meet operational KPIs. - Manage budget accountability and execute delivery network cost optimization efforts, focusing on cost per order and onboarding costs to enhance financial performance. - Implement and administer operational configurations for courier fees, incentives, and assignment logic, ensuring optimal network performance and efficiency.
- 3+ years experience with data and analysis tools, demonstrating a proven track record in deriving actionable insights and driving operational targets. - Proven success in a budget-ownership role, including forecasting functions, ideally within a digital-first environment to manage financial performance effectively. - Excellent stakeholder management and strong communication skills, with the ability to influence senior stakeholders and drive results in cross-functional areas.
No login required - apply immediately