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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee and optimize network performance, ensuring efficient, high-quality delivery services across teams. This role enhances service reliability and cost-efficiency in Belgium, requiring an onsite presence to manage daily operations and strategic improvements. Key Responsibilities: - Achieve network KPIs like on-time delivery and courier efficiency by investigating root causes and implementing data-driven operational improvements. - Manage the delivery network budget, identifying and executing cost optimization efforts for onboarding and cost-per-order through strategic financial analysis. - Configure and administer operational settings for courier fees, incentives, and assignment logic, ensuring optimal performance and compliance with market demands.
- 3+ years experience in data analysis and budget ownership, with a proven track record of managing and forecasting financial targets. - Proficiency with data and analytical tools including statistical and predictive modeling, coupled with the ability to navigate complex network systems quickly. - Demonstrate excellent stakeholder management and strong communication skills to influence senior leadership and drive results in cross-functional projects effectively.
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