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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPIs and budget targets in Belgium, overseeing efficient delivery operations across all teams. This role creates impact by optimizing logistics, investigating root causes, and influencing stakeholders to enhance overall delivery experiences onsite. Key Responsibilities: - Manage end-to-end network outcomes, overseeing on-time delivery, reducing undelivered orders, and minimizing courier rejections to meet operational goals. - Optimize delivery network costs by identifying and executing efficiency initiatives, managing budget accountability, and achieving cost per order targets effectively. - Implement and administer operational configurations for courier fees, incentives, and assignment logic, ensuring optimal network performance and resource utilization.
- 3+ years experience leveraging data and analysis tools to derive actionable insights, coupled with proven success in a budget-ownership role. - Proficiently use analytical tools for statistical and predictive modeling, identifying segmented network trends to make data-driven decisions effectively. - Demonstrate excellent stakeholder management and strong communication skills to influence senior stakeholders and drive results in cross-functional environments.
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