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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee network KPI and budget targets within the Belgium Market, ensuring optimal performance and continuous improvement across delivery operations. This role creates significant impact by optimizing delivery networks and cost efficiencies in Belgium, working onsite to manage complex logistics. Key Responsibilities: - Manage end-to-end network outcomes, including on-time delivery and courier rejections, leveraging data to achieve operational excellence and improve customer satisfaction. - Drive budget accountability and cost optimization efforts for the delivery network, implementing efficient courier fees and assignment logic to reduce operational expenses. - Utilize analytical tools and insights to identify zone-level trends, propose new experiments, and implement data-driven changes to enhance network performance and efficiency.
- 3+ years experience in leveraging data and analysis tools to derive actionable insights, with proven success in budget ownership and forecasting functions. - Proficiency in complex network tools and data analysis platforms, with a strong ability to translate technical findings into operational improvements. - Strong communication and stakeholder management skills to influence senior leadership and drive results in cross-functional teams, maintaining an owner's mindset.
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