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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Distribution operations manager to oversee and optimize delivery network performance, ensuring efficient operations and strategic alignment across various teams. This role significantly impacts our Belgium market's success by driving KPI achievement and budget targets, operating in a Hybrid mode with a strong focus on data-driven improvements. Key Responsibilities: - Achieve network outcomes by monitoring on-time delivery rates and undelivered orders, implementing data-driven strategies to improve courier performance and customer satisfaction metrics. - Optimize delivery network costs by managing budget accountability and identifying cost-saving initiatives, reducing cost per order through efficient onboarding and operational adjustments. - Implement and administer operational configurations for courier fees and incentives in Israel, ensuring optimal utilization and assignment logic through systematic adjustments and central team collaboration.
- 3+ years experience in data analysis and operational budget management, demonstrating a track record of achieving operational targets in a digital-first environment. - Proficiency in using data analysis tools and analytical methodologies, coupled with the ability to quickly learn complex network tools to drive actionable insights and optimize processes. - Strong stakeholder management and communication skills to influence senior leaders and cross-functional teams, driving results in areas of indirect responsibility with an owner's mindset.
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