With nearly four decades of experience dating back to 1986, this company has remained steadfastly committed to helping clients achieve and maintain the high standards of a professionally managed property. Serving the Greater St. Louis and Greater Atlanta Metro Areas, the company offers a comprehensive range of services including Street Sweeping, Parking Lot Sweeping, Property Maintenance, and Power Washing, all designed to ensure every property makes the best possible impression on owners, clients, and customers alike. Rooted in a belief that a well-maintained property reflects the professionalism and pride of those who own and operate it, the company brings consistency, reliability, and expertise to every job. Whether maintaining the cleanliness of a bustling parking lot or restoring the appearance of a commercial property, the team is dedicated to delivering results that uphold the highest standards of property care and presentation.
We're hiring a Dispatcher and Shop Coordinator to own daily dispatching and scheduling for field crews, acting as the central point of contact for customer issues and service recovery. This role creates impact by ensuring smooth operations, managing inbound service requests, and coordinating with the shop to maintain fleet readiness in Toronto and through a hybrid work mode. Key Responsibilities: - Own daily dispatching and scheduling for field crews, ensuring timely service delivery and efficient route planning. - Manage inbound service requests and prioritize work in real time, adjusting plans dynamically to meet commitments. - Act as the primary point of contact for customer issues and service recovery, ensuring high satisfaction and issue resolution.
- Competitive base salary with performance bonus potential to reward high-impact contributions. - High-visibility role offering direct engagement with operations leadership and growth opportunities. - Join a team that prioritizes accountability, reliability, and delivering quality results.
- 3+ years of experience in dispatch, operations, or service coordination within fast-paced, high-volume environments (e.g., HVAC, logistics, field services, or facilities). - Experience using dispatching, routing, or fleet management systems to optimize daily operations. - Strong problem-solving skills demonstrated through ownership of issues and resolution under pressure.