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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Head of Delivery to strategically lead and optimize the network across the Belgium market, fostering collaboration within a high-performing Logistics team and global analytical and commercial teams. This role enhances delivery services and maximizes volume through data-driven excellence, ensuring a best-in-class experience for customers, partners, and couriers at Just Eat Takeaway.com. Key Responsibilities: - Lead the execution of delivery services, driving cost optimisation while balancing performance for all partners to achieve operational efficiency and satisfaction. - Establish standards of operational excellence and promote a culture of continuous improvement across teams, utilizing best practices to enhance overall quality. - Lead our courier engagement program to drive improved insights and loyalty by stepping into their shoes, fostering strong relationships and better service.
- Experience managing large-scale strategic programs, ideally within a fast-paced delivery or logistics context, demonstrating strategic oversight. - Strong collaborative skills to gain trust and help the team stay committed to achieving goals, fostering effective teamwork and outcomes.
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