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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to achieve network KPI and budget targets within the Belgium market, optimizing delivery operations across the region. This role fits across operational, analytical, and strategic teams. This role creates significant impact by improving efficiency and customer experience in Belgium, managing network configurations and identifying opportunities for optimization in an onsite capacity. Key Responsibilities: - Own end-to-end network outcomes, monitoring KPIs like on-time delivery and undelivered orders to ensure operational excellence. - Manage budget accountability, identifying and executing cost optimization efforts for the delivery network to achieve financial targets effectively. - Implement and administer operational configurations for courier fees, incentives, and assignment logic, ensuring optimal network performance with central team support.
- 3+ years experience with data and analysis tools, demonstrating proficiency in deriving actionable insights from complex datasets. - Proven success in a budget-ownership role, including forecasting functions, with a track record of driving operational targets in a digital-first environment. - Excellent stakeholder management and strong communication skills to influence senior stakeholders and drive results in cross-functional areas.
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