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Just Eat Takeaway is a leading online food delivery marketplace, connecting consumers and restaurants through its platform in 22 countries.
We're hiring a Delivery Operations Manager to oversee network performance and budget targets, ensuring efficient and effective delivery operations across diverse teams. This role critically impacts service quality and cost efficiency within the Belgium Market, requiring an onsite presence to drive operational excellence. Key Responsibilities: - Drive network outcomes like on-time delivery and reduce undelivered orders by analyzing performance metrics and implementing strategic operational adjustments. - Manage the delivery network budget effectively, identifying and executing cost optimization initiatives such as cost per order and onboarding expenditures. - Implement and administer operational configurations for courier fees, incentives, and assignment logic with support from central teams to enhance efficiency.
- 3+ years experience in leveraging data and analysis tools to derive actionable insights and drive operational improvements effectively. - Proven success in a budget-ownership role, demonstrating strong forecasting capabilities and a track record of achieving operational targets. - Excellent stakeholder management skills, proactively influencing senior leaders and cross-functional teams to achieve desired business outcomes.
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